No solution in sight for tracking 911 calls on cellphones
Changes ordered by the CRTC to the cellphone industry may not make the jobs of Canada’s emergency responders any easier because it will still be difficult to locate the source of calls to 911, according to a technology industry group.
The problem was recently highlighted this week when a 46-year-old Fredericton-area woman had trouble calling for help when her home in Lincoln caught fire.
The woman may owe her life to Patricia Percy, a 911 operator who managed to coax out the address just before the woman passed out. Percy had no idea where the woman was because the province’s cellular system is unable to provide information on the caller’s location the way it would if the call is made on a traditional landline.
via No solution in sight for tracking 911 calls on cellphones.